Terms & Conditions

Last Updated: August 16, 2026

Welcome to UniUni Tracking. By accessing or using this website, you agree to the Terms & Conditions described below. If you do not agree with these terms, please do not use the website or its services.

About This Website

UniUni Tracking is an independent third-party informational website that provides Uniuni parcel tracking tool, shipping information, delivery guides, and related resources.

We are not affiliated with, endorsed by, sponsored by, or operated by Uni Express Inc. or UniUni.

The UniUni name, trademarks, service marks, logos, and other brand assets belong to their respective owners. They are referenced on this website only to identify the relevant carrier and provide information about its services.

For more information about our relationship with third-party companies, please see our Disclaimer.

Use of Our Website

You may use this website for lawful personal and informational purposes.

When using UniUni Tracking, you agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with the operation or security of the website.
  • Attempt to gain unauthorised access to our systems or services.
  • Use automated methods to abuse, overload, or disrupt the website.
  • Submit false, harmful, or misleading information through our forms.
  • Copy or reproduce substantial portions of our original website content without permission.
  • Attempt to bypass technical restrictions or security measures.
  • Use our website in a way that could harm other users or our services.

We reserve the right to restrict access to the website where reasonably necessary to protect the website, its users, or our services.

Tracking Tool

UniUni Tracking provides a tracking tool to help users check available shipment information.

The tracking tool may rely on information supplied by carrier systems or other relevant tracking sources.

We do not control the carrier’s:

  • Shipment database
  • Scanning process
  • Delivery network
  • Package handling
  • Delivery schedule
  • Tracking updates
  • Shipment records

As a result, tracking information may sometimes be delayed, incomplete, unavailable, or different from the physical status of a shipment.

We do not guarantee that every tracking number will return a result or that tracking information will always be available.

Tracking Number and Shipment Information

You are responsible for entering the correct tracking information when using our tracking tool.

Do not enter passwords, payment information, account credentials, or other sensitive personal information into tracking fields or other areas where such information is not requested.

A tracking result displayed by our website should not be treated as a guarantee of delivery, delivery time, package condition, or package location.

For shipment-specific information, users should verify important details through the relevant carrier or seller.

Information on This Website

We aim to provide useful and accurate information about parcel tracking, shipping, delivery times, tracking statuses, customer service, and related topics.

However, information may change over time.

We do not guarantee that all information on the website will always be:

  • Complete
  • Accurate
  • Current
  • Error-free
  • Available

Delivery times, customer service details, policies, service areas, and other carrier information may change without notice.

If you find information that appears to be incorrect or outdated, please contact us through our Give Feedback page.

No Official Customer Service

UniUni Tracking is not the official customer service department of UniUni or any other carrier mentioned on this website.

We cannot:

  • Locate a package manually
  • Change a delivery address
  • Cancel an order
  • Issue a refund
  • Change shipment details
  • Arrange a redelivery
  • Investigate a specific shipment
  • Access private carrier accounts

For these matters, please contact the relevant seller or carrier through its official support channels.

Third-Party Websites and Links

Our website may contain links to external websites, including carrier websites, sellers, service providers, and other resources.

These links are provided for convenience and additional information.

We do not control or operate third-party websites and are not responsible for their:

  • Content
  • Availability
  • Security
  • Privacy practices
  • Terms
  • Products or services
  • Accuracy of information

Your use of a third-party website is subject to that website’s own terms and policies.

Intellectual Property

The original text, design, graphics, layout, and other original material created for UniUni Tracking are protected by applicable intellectual property laws.

You may access and use our website for normal personal and informational purposes.

You may not reproduce, republish, modify, distribute, sell, or commercially exploit substantial portions of our original content without appropriate permission.

Third-party names, trademarks, logos, and service marks displayed on this website remain the property of their respective owners.

Nothing on this website transfers ownership of any third-party trademark or intellectual property to us or to website users.

User Feedback and Submissions

Our website may allow visitors to submit feedback, corrections, suggestions, or other information through forms.

By submitting information, you confirm that you have the right to provide it and that your submission does not knowingly contain unlawful, harmful, misleading, or infringing material.

We may review, edit, remove, or decline to publish submitted material where appropriate.

We do not guarantee that every suggestion or feedback submission will result in a change to the website.

Please do not submit passwords, payment information, account credentials, or unnecessary sensitive personal information through our forms.

Website Availability

We aim to keep UniUni Tracking available and functional, but we do not guarantee uninterrupted access.

The website or parts of its functionality may occasionally become unavailable because of:

  • Maintenance
  • Technical problems
  • Hosting issues
  • Software updates
  • Network problems
  • Third-party service interruptions
  • Other circumstances outside our reasonable control

We may also modify, suspend, or discontinue any part of the website or its functionality when necessary.

Advertising and Third-Party Services

UniUni Tracking may display advertisements or use third-party services, including advertising and analytics providers.

The presence of an advertisement does not mean that UniUni Tracking endorses the advertised company, product, or service.

Third-party services may have their own terms and privacy policies.

Information about cookies, advertising technologies, and data handling is provided in our Privacy Policy.

When Google advertising products are used, the website and its advertising practices are subject to applicable Google Publisher Policies and other relevant requirements.

Disclaimer of Warranties

To the extent permitted by applicable law, this website and its content are provided on an “as is” and “as available” basis.

We do not make warranties that:

  • The website will always be available.
  • Tracking results will always be accurate or current.
  • Every tracking number will work.
  • Information will always be complete or error-free.
  • Delivery information will guarantee a particular delivery time.
  • Third-party services will remain available or accurate.

For additional information, please review our Disclaimer.

Limitation of Liability

To the extent permitted by applicable law, UniUni Tracking and its operators shall not be responsible for losses or damages arising from the use of, or reliance on, information or functionality provided through this website.

This may include issues relating to:

  • Delayed shipments
  • Lost or damaged packages
  • Incorrect tracking information
  • Failed deliveries
  • Delivery delays
  • Incorrect addresses
  • Third-party websites or services
  • Temporary website outages
  • Reliance on general information published on the website

This section does not exclude or limit liability where such exclusion or limitation is not permitted under applicable law.

Privacy

Your use of this website may involve the collection or processing of certain information, depending on the features and services you use.

Please read our Privacy Policy for information about cookies, analytics, advertising technologies, contact forms, feedback submissions, and other data practices.

Changes to These Terms

We may update these Terms & Conditions from time to time.

When changes are made, we will update the Last Updated date at the top of this page.

Your continued use of the website after changes are published means that you accept the updated Terms & Conditions, to the extent permitted by applicable law.

Governing Law

These Terms & Conditions shall be interpreted and applied in accordance with applicable laws.

Where required, any dispute relating to the website or these Terms shall be subject to the jurisdiction of the appropriate courts under applicable law.

If you operate the website from a particular country and want this clause to name a specific jurisdiction, replace this section with wording reviewed for that jurisdiction rather than guessing at a legal jurisdiction.

Contact Us

If you have questions about these Terms & Conditions, please Contact Us. You can also give Feedback to report incorrect information, broken links, or other website issues.